ABOUT ME

Hi, I'm Solomon Pearman, Future Azure Engineer

I built this page as part of the Cloud Guru Azure Resume Challenge.

Certifications

Cisco Certified Network Associate

September 2023

Microsoft Certified: Azure Fundamentals AZ900

November 2023

Fortinet Certified Associate in Cybersecurity

March 2024

Fortinet Certifed Professional Network Security

October 2024

Fortinet Certified Professional Public Cloud Security

November 2024

Work

Phoenix Stores Ltd

IT Assistant August 2022 - November 2023

  • Provided First line Technical Support for all retail stores, warehouses and administrative offices
  • Managed both current and new user accounts
  • Monitored Helpdesk ticket system
  • Applied Computer Technologies

    Help Desk Analyst December 2023 - Present

    Providing onsite and remote technical support to a plethora of end users from entry level to C-Suite Executives for the following:

  • • Office 365
  • • Microsoft Teams
  • • SharePoint
  • • Azure Virtual Desktop
  • • Citrix Workspace
  • • Mitel
  • • Cisco IP Phones
  • • Windows 10 and 11
  • • Android and iPhone
  • • Mac
  • Other Tasks include:
  • • Deploying and managing endpoints using Microsoft Intune and Windows Autopilot
  • • IT Asset Tracking and Management
  • • Handling Service desk tickets.
  • • Microsoft Entra ID, Office 365 and SharePoint Administration.
  • • Active Directory and Group Policy Configuration and Administration
  • • Network troubleshooting
  • • Access Point Installation and troubleshooting
  • • Datacenter Switch Migrations
  • • Printer Troubleshooting and Configuration
  • • Office relocations.
  • • Liaising with Third party Vendors